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Terms and condition



Terms & Conditions

App Name: NoiumaX
Effective Date: 01/01/2026
Contact Email: admin@noiumax.com

1. Introduction

Welcome to NoiumaX, a multi-restaurant food delivery platform that allows users to browse restaurants, place food orders, and get deliveries to their preferred location.

By downloading, accessing, or using the NoiumaX app, you agree to be bound by these Terms & Conditions. If you do not agree, please do not use the app.

2. Eligibility

  • You must be at least 18 years old to use the app.

  • By using NoiumaX, you confirm that you have the legal capacity to enter into a binding agreement.

3. Account Registration

  • Users must provide accurate and complete information.

  • You are responsible for maintaining the confidentiality of your account credentials.

  • NoiumaX reserves the right to suspend or terminate accounts found to contain false information or misuse the platform.

4. Orders & Payments

  • All orders are subject to restaurant availability and confirmation.

  • Prices displayed in the app may change without prior notice.

  • Payment must be made through available payment methods in the app.

  • Once an order is confirmed, cancellation may not be possible.

NoiumaX is not responsible for pricing errors or technical issues beyond its control.

5. Delivery Policy

  • Delivery times are estimates and may vary due to traffic, weather, or restaurant delays.

  • The user must provide an accurate delivery address.

  • If delivery fails due to incorrect details, NoiumaX may not provide refunds.

6. Cancellations & Refunds

  • Cancellation policies may vary by restaurant.

  • Refunds (if applicable) will be processed through the original payment method.

  • Refund timelines depend on your payment provider or bank.

7. Restaurant Responsibility

  • Restaurants are responsible for food quality, preparation, and hygiene.

  • NoiumaX acts as a facilitator between users and restaurants.

  • Any complaints regarding food quality should be reported through the app.

8. User Conduct

You agree not to:

  • Use the app for unlawful purposes.

  • Provide false information.

  • Attempt to hack, disrupt, or misuse the platform.

  • Harass delivery partners or restaurant staff.

Violation may result in account suspension.

9. Intellectual Property

All content, logos, branding, and app design belong to NoiumaX.
You may not copy, reproduce, or distribute any content without written permission.

10. Limitation of Liability

NoiumaX is not liable for:

  • Delays caused by restaurants or delivery partners.

  • Indirect or incidental damages.

  • Temporary app downtime due to maintenance or technical issues.

11. Privacy

Your use of the app is also governed by our Privacy Policy.
We are committed to protecting your personal information.

12. Modifications to Terms

NoiumaX reserves the right to update or modify these Terms & Conditions at any time. Continued use of the app after changes constitutes acceptance of the updated terms.

13. Termination

We may suspend or terminate your account if you violate these Terms & Conditions.

14. Contact Information

If you have any questions regarding these Terms & Conditions, please contact:

📧 Email: admin@noiumax.com
📱 App Name: NoiumaX